Caring for Your Rug

• Vacuum gently and regularly. Use suction only — avoid a rotating beater brush or bar, which can pull at the knots. Vacuum in the direction of the pile, and keep the fringes clear of the machine.
• Rotate every few months. Turning the rug 180° evens out wear and fading, especially in sunlit rooms or high-traffic areas.
• Use a rug pad. A quality pad protects the foundation, adds cushioning, stops slipping, and extends the life of the rug.
• Lift furniture, don't drag it, and shift heavy pieces occasionally so the pile doesn't stay crushed in one spot.
• A little shedding is normal. New wool rugs release loose fibres for the first few months — this is natural and settles over time.

• Act quickly. Blot the spill immediately with a clean, dry, white cloth, working from the outside in.
• Blot — never rub. Rubbing distorts the pile and spreads the stain deeper.
• Use cold water for most spills. For stubborn spots, add a small amount of mild, wool-safe detergent diluted in cold water — and always test on a hidden corner first.
• Dry thoroughly. Blot up all moisture and let the rug air-dry completely. Never apply direct heat.
• For oil, wine, or pet accidents, blot first and speak to a professional promptly rather than saturating the rug.

• No bleach, ammonia, or harsh solvent cleaners.
• No machine washing, steam cleaning, or soaking — a hand-knotted rug should never go in a washing machine.
• No prolonged direct sunlight, which fades natural dyes. Rotate the rug and use blinds where you can.
• Never leave the rug damp. Moisture invites mildew and weakens the foundation, so dry it promptly if it ever gets wet.

Every one to three years — more often in busy homes — have your rug professionally hand-washed by a specialist who understands hand-knotted rugs. This lifts deep grit, refreshes the colours, and protects the fibres in a way home cleaning can't.

Between washes, air the rug outdoors on a dry, shaded day now and then, and gently shake out dust.

Wool is naturally durable and resilient, and its lanolin helps resist stains. Protect it from moths by vacuuming regularly and airing it occasionally; if you store it, make sure it's clean and wrapped.

Wool & silk and pure silk are the most delicate. Keep these in low-traffic spots and out of direct sun, blot any spill straight away with the barest amount of cold water, and rely on professional cleaning only — silk should never be wet-washed at home.